Frequently Asked Questions
What is Moco de Gorila?
Moco de Gorila® is a very strong hair gel made in mexico. It delivers strong lasting hold and it leaves absolutely no residues or flakes on your hair.
Does Moco de Gorila Hair Gel have anything to do with real gorillas?
No. Amusingly, this is a very frequently asked question. The only thing that comes from a Gorilla is its name.
How many hold factors? what do they mean?
Moco de Gorila® Hair Gel comes in 3 hold factors. "PUNK" (yellow bottle) has the strongest hold factor of 10. "Rockero" (Red Bottle) has a medium hold factor of 9. "GALAN" (Green Bottle) has the lightest hold factor of 8.
Can Moco de Gorila® be used by women?
Yes. There is many women that use Moco de Gorila to keep their hair style all day long without leaving any residues.
Can I pay with my Credit or Debit card?
Yes. You can pay by using any major credit card or debit card like Visa, Mastercard, American Express, or Discover.
Can I order by phone?
Yes. If you have difficulty ordering online or would just rather want to place you order by phone you can do so by calling 1-888-420-MOCO (6626)
Is online ordering secure?
Yes. We use Paypal® and Google Checkout® to process our credit card payments. Your information is absolutely confidential it is never shared. For your security, we do not receive nor store any of your credit card information.
To find out more click here>>
Do I need a paypal account to pay?
No. You can simply pay without having a paypal account by clicking on the "CONTINUE" link located at the bottom left of the paypal checkout page.
NOTE: The paypal checkout page only comes up after you have clicked the "paypal" button on your shopping cart).
click here to view the "continue link">>
How much does shipping cost?
We will ship as many products as you would like for a low flat rate of $4.99 within the U.S. This means that you can buy 5 or 10 different products and you will only have to pay $4.99 to ship the whole order.
Do you ship anywhere in the United States?
Yes. We can ship any amount of products and you will conveniently receive them by mail.
How long does it take to receive my products after I place my order?
We normally ship your products within 24 hours after you place your order. Shipping usually takes an additional 2 to 3 days.
What carrier do you use to ship my products?
We ship with the United States Postal Service Priority Mail. It usually takes about 2 or 3 days to deliver to destinations within the United States.
Do you ship internationally?
Yes. We ship worldwide to destinations outside the United States using the United States Postal Service Priority Mail International. Your package will probably arrive within 10 to 15 days after placing your order.
How much is International shipping?
International shipping prices may vary by weight. If you would like to find out how much shipping will cost for your order just select your country from a drop down list of countries located in your shopping cart and then click update.