Frequently Asked Questions
What is Moco de Gorila?
Moco de Gorila® is a very strong hair gel made in mexico. It delivers strong lasting hold and it leaves absolutely no residues or flakes on your hair.
Does Moco de Gorila Hair Gel have anything to do with real gorillas?
No. Amusingly, this is a very frequently asked question. The only thing that comes from a Gorilla is its name.
How many hold factors? what do they mean?
Moco de Gorila® Hair Gel comes in 3 hold factors. "PUNK" (yellow bottle) has the strongest hold factor of 10. "Rockero" (Red Bottle) has a medium hold factor of 9. "GALAN" (Green Bottle) has the lightest hold factor of 8.
Can Moco de Gorila® be used by women?
Yes. There is many women that use Moco de Gorila to keep their hair style all day long without leaving any residues.
Can I pay with my Credit or Debit card?
Yes. You can pay by using any major credit card or debit card like Visa, Mastercard, American Express, or Discover.
Can I order by phone?
No, at this point you can only order online.
Is online ordering secure?
Yes. We use Paypal® and to process our credit card payments. Your information is absolutely confidential it is never shared. For your security, we do not receive nor store any of your credit card information.
To find out more click here>>
Do I need a paypal account to pay?
No. You can simply pay without having a paypal account by clicking on the "CONTINUE" link located at the bottom left of the paypal checkout page.
NOTE: The paypal checkout page only comes up after you have clicked the "paypal" button on your shopping cart).
click here to view the "continue link">>
Where do I check my order status?
Go to your paypal account, there you can check if you order has been shipped and check your tracking number.
How much does shipping cost?
We will ship as many products as you would like for a low flat rate of $4.99 within the U.S. This means that you can buy 5 or 10 different products and you will only have to pay $4.99 to ship the whole order.
Do you ship anywhere in the United States?
Yes. We can ship any amount of products and you will conveniently receive them by mail.
How long does it take to receive my products after I place my order?
We ship orders under $500 dollars every tuesday, you can expect your product 3 to 5 days after it has been shipped.
What carrier do you use to ship my products?
We ship with the United States Postal Service Priority Mail. It usually takes about 2 or 3 days after it has been shipped to deliver to destinations within the United States.
Do you ship internationally?
At this point we only ship to the United States and Canada using the United States Postal Service.
Beauty salon we are currently focus on selling by unit and not by boxes sorry for the inconvenience
- Do you have any other question please send us a email at here